Privacy Policy

Last Updated: June 2026

1. Introduction

Aqua Auto Care ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, enquire about our services, or otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

2. Who We Are

Aqua Auto Care

Email: info@aquaautocare.co.uk

Website: www.aquaautocare.co.uk

For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

3. Information We Collect

We may collect and process the following information:

Information You Provide

When you complete a contact form, franchise enquiry form, site partnership enquiry form, or contact us directly, we may collect:

  • Name

  • Email address

  • Telephone number

  • Company name

  • Location

  • Information contained within your enquiry

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral source

  • Website usage data

This information is typically collected through cookies and website analytics tools.

4. How We Use Your Information

We use your personal information to:

  • Respond to enquiries

  • Provide information about our services

  • Assess franchise opportunities

  • Assess site partnership opportunities

  • Improve our website and user experience

  • Monitor website performance and usage

  • Comply with legal and regulatory obligations

  • Protect our business from fraud or misuse

Where you have provided consent, we may also send occasional marketing communications.

5. Legal Basis for Processing

Under UK GDPR, we process personal data under one or more of the following legal bases:

Legitimate Interests

To operate and improve our business, respond to enquiries, and develop potential business relationships.

Contract

Where processing is necessary to take steps prior to entering into a contract or to fulfil contractual obligations.

Consent

Where you have specifically agreed to receive marketing communications or accept certain cookies.

Legal Obligation

Where we are required to process information to comply with legal requirements.

6. Marketing Communications

If you choose to receive marketing communications, we may occasionally contact you with updates, news, opportunities, or information relating to Aqua Auto Care.

You may unsubscribe or withdraw consent at any time by contacting us or using any unsubscribe option provided.

7. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may be used to:

  • Remember user preferences

  • Analyse website traffic

  • Improve website performance

  • Support marketing activities

You can control cookies through your browser settings.

For further information, please refer to our Cookie Policy.

8. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

  • Website hosting providers

  • Email service providers

  • CRM systems

  • Professional advisers

  • Analytics providers

  • Regulatory authorities where legally required

All third parties are expected to process personal data securely and in accordance with applicable data protection laws.

9. International Transfers

Some service providers may store or process information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place to protect your personal information, including the use of recognised contractual protections where required.

10. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, or reporting requirements.

When personal information is no longer required, it will be securely deleted or anonymised.

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided in this policy.

12. Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure, or alteration.

While we take reasonable precautions, no internet transmission can be guaranteed as completely secure.

13. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies separately.

14. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to lodge a complaint with:

Information Commissioner's Office

Website: Information Commissioner's Office

Telephone: 0303 123 1113

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon publication.

© 2026 Aqua Auto Care. All rights reserved. Aqua Auto Care is a vehicle valeting and car care franchise business operating across the United Kingdom. Information on this website is provided for general information purposes only and does not constitute a contractual offer. Franchise opportunities are subject to suitability assessments and formal agreements.